USE THE CODE: NEWSHOP AND GET FREE SHIPPING UNTIL FRIDAY 25th OF NOVEMBER
USE THE CODE: NEWSHOP AND GET FREE SHIPPING UNTIL FRIDAY 25th OF NOVEMBER

Shipping and returns

SHIPPING

Spain
Shipping cost: 5€
Estimated time of arrival: 1-4 working days.
Canary Islands: Custom taxes and duties are not included.

Europe
Shipping Cost: 15-20€
Estimated time of arrival: 2-6 working days.

Rest of the World
Shipping Cost: 20-35€
Estimated time of arrival: 2-6 working days.
*Please advise that any items sent outside the EU may incur into custom duties that must be paid by the receiver.

TRACK YOUR ORDER

All orders are shipped with UPS or Packlink. The moment your order ships you will receive e-mail updates from our courier service informing you of the tracking number.

RETURNS

We really hope you feel satisfied with your purchase. If for some reason you are not happy, we welcome you to exchange or return your order within the following 14 days after receiving the product.
Please e-mail store@gaviriajewellery.com for all returns and exchanges in order to receive a Return Authorization. Please title the subject of your email either “Return” or “Exchange” followed by your order number.
In the case you wish to exchange, please send us an email with the item you wish to exchange with. We are happy to offer you free shipping on all exchange items.
Please make sure your items are returned new, unused and in perfect conditions.
Please make sure to return the items in its original packaging.
Due to the value of our products, we highly recommend insuring the items returned.

All refunds will be processed minus the shipping charge within 1-5 days of receipt at our studio. Unfortunately, we do not cover the cost of shipping for domestic or international returns.